• Digital Download Delivery Policy

    Last Updated: November 7, 2020

    This Delivery Policy applies to all digital products purchased from SVG Selah Studio (https://svgselah.com/). This policy should be read alongside our main Terms of Use and Refund Policy.

    1. Fulfillment of Digital Products

    All products offered by SVG Selah Studio are instant digital downloads (SVG, PNG, DXF, EPS files). There are no physical items shipped, and therefore no shipping charges apply.

    2. Delivery Method and Timeframe

    A. Instant Access (1-Minute Delivery)

    Upon successful payment confirmation, your purchased digital files are delivered immediately (typically within one minute). You will receive access to your download(s) via two methods:

    1. Direct Download Link on Order Screen: The files are instantly available for download on the final order confirmation page of our Website.
    2. Confirmation Email: A purchase confirmation email containing secure download links will be automatically sent to the email address provided at checkout. Please check your spam or junk folder if the email does not appear in your inbox within a few minutes.

    B. Subscription Fulfillment

    For subscription purchases, the benefits and access to premium/exclusive files will be applied to your account immediately upon receipt of payment.

    3. Storage and Responsibility

    • Customers are responsible for downloading and securely backing up their purchased files.
    • The download links provided are secure but may expire after a period of time or a limited number of download attempts. If your link expires, please contact us for assistance.

    4. International Orders

    Since our products are digital, this policy applies universally. There are no international shipping restrictions, duties, or taxes related to the delivery of the files themselves. You are responsible for ensuring the file formats (SVG, PNG, DXF, EPS) are compatible with your local cutting machines or software.

    5. Contact Us

    If you have any questions or require assistance with downloading your files, please contact us immediately:

    • Email: svgselah@gmail.com
    • Online Contact Form: https://svgselah.com/contact